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The Quality Assurance Manager is responsible for developing, implementing, and maintaining a Quality Management System (QMS) that ensures compliance with ISO 9001:2015 standards and all applicable U.S. Army supply, maintenance, and transportation requirements. The QA Manager will oversee site quality processes, conduct audits, lead corrective and preventive actions, and collaborate with Army representatives, project leadership, and contractor personnel to ensure mission success and contractual compliance.

Responsibilities

+ Quality Management & Compliance:

+ Develop, implement, and sustain a QMS aligned with ISO 9001:2015 standards.

+ Ensure all site operations (supply, maintenance, and transportation) are compliant with U.S. Army regulations, technical manuals, and contractual requirements.

+ Maintain certification readiness and coordinate with external auditors during surveillance and recertification audits.

+ Auditing & Continuous Improvement:

+ Plan, schedule, and conduct internal quality audits across all site functions.

+ Identify non-conformances, lead root-cause analyses, and track corrective and preventive actions.

+ Promote a continuous improvement culture through metrics, performance monitoring, and best practice sharing.

+ Documentation & Records Control:

+ Establish and maintain controlled documentation, including SOPs, work instructions, and training records.

+ Ensure documentation complies with both ISO 9001:2015 and U.S. Army contract requirements.

+ Maintain accurate records of inspections, audits, corrective actions, and compliance reports.

+ Training & Awareness:

+ Provide ISO 9001:2015 awareness and quality training to contractor site personnel.

+ Develop site-specific training programs to ensure staff understand quality requirements, inspection protocols, and Army standards.

+ Risk Management & Performance Monitoring:

+ Identify risks affecting mission performance and compliance; develop mitigation strategies.

+ Track key performance indicators (KPIs) for quality across supply, maintenance, and transportation functions.

+ Report performance data to Project Manager, Deputy Project Manager, and Government COR (Contracting Officer’s Representative).

+ Customer & Stakeholder Interface:

+ Serve as primary point of contact for quality-related matters with U.S. Army representatives.

+ Support contract reviews, inspections, and acceptance testing in coordination with the Army.

+ Ensure customer satisfaction by addressing quality issues promptly and effectively.

Qualifications

+ Bachelor’s degree in Quality Management, Logistics, Industrial Engineering, Business Administration, or related field (required). Master’s degree preferred.

+ Minimum 5–7 years of quality assurance experience in logistics, supply, transportation, or maintenance operations.

+ Experience working with U.S. Army contracts or military logistics support highly preferred.

+ In-depth understanding of ISO 9001:2015 QMS requirements.

+ Familiarity with U.S. Army supply, maintenance, and transportation standards (e.g., AR 710-2, AR 750-1, AR 735-5, Defense Transportation Regulation [DTR], and applicable technical manuals).:

+ Strong analytical and problem-solving abilities.

+ Excellent leadership and communication skills for interfacing with Army officials and contractor staff.

+ Proficiency in MS Office Suite; experience with Army logistics IT systems (GCSS-Army, LMP, etc.) desirable.

+ Certifications:

+ ISO 9001:2015 Lead Auditor (preferred).

+ ASQ certifications (CQA, CMQ/OE, or CQI) are a plus.

Job ID

2025-18984

Work Type

On-Site

Company Description

Work Where it Matters

Akima Global Logistics (AGL), an Akima company, is not just another operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AGL, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders,** AGL provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers,** AGL delivers comprehensive supply, transportation, and maintenance services designed to optimize and maintain operations.

**As an AGL employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [email protected] or 571-353-7053 (information about job applications status is not available at this contact information).