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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Mid-Level Data and Innovation Technology Risk Professional with expertise in second line of defense (SLOD) risk and compliance concerning AI and GenAI initiatives within Financial Services or Insurance. The ideal candidate will have familiarity with leading AI vendor platforms, including LLMs and open-source models (e.g., OpenAI, Anthropic, Amazon Q, Microsoft Copilot). With a minimum of two years in data risk, the professional will possess knowledge of data security principles, including encryption, access management, PII handling, and compliance, ensuring that business products and processes align with regulatory requirements.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or, Charlotte, NC

Relocation assistance is **not** available for this position.

What you'll do:

+ Partners with key customers in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.

+ Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.

+ Contributes to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.

+ Implements assigned risk or compliance activities in accordance with enterprise policies and procedures.

+ Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges. Reviews laws and regulations for business impact and makes proposals for awareness and action.

+ May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.

+ Performs work on risk and compliance processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report risks.

+ Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.

+ Actively involved in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.

+ Involved in stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with partners

What you have:

+ Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

+ 4 years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or niche technical fields directly related to the role.

+ Risk and/or compliance experience in a highly matrixed environment.

+ Knowledge of compliance laws, regulations, and regulatory expectations.

+ Ability to apply regulatory risk and compliance knowledge to consult and provide guidance.

+ Ability to challenge in business or team settings.

+ Ability to work with internal and external partners in a highly collaborative environment.

+ Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities to recommend data-driven solutions.

+ Proactively identifies potential concerns and recommends solutions.

+ Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

+ Curiosity of industry trends, technology innovations and AI regulatory requirements the financial landscape

+ Understanding of SLOD Risk and Compliance around AI and GenAI initiatives across Financial Services and/or Insurance

+ Familiarity with leading AI/GenAI vendor platforms, including LLMs, open-source models, and APIs (e.g., OpenAI, Anthropic, Amazon Q, Microsoft Copilot)

+ Ability to work with new technology, identifying risk and requirements

+ Two or more years of data risk with an understanding of data security principles, including data encryption, access management, PII handling, and compliance

+ Two or more AI technology – experience in use or development of AI tools Experience supporting business transformation through AI

+ Strong background in info security and cyber security

Compensation range:** The salary range for this position is: $85,040 - $162,550 **.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.