"Alerted.org

Job Title:

STUDENT INTERN - IT OCM

Posting Start Date:

9/15/25

Job Description:

POSITION PURPOSE

This position provides temporary, project-based assistance in the Organizational Change Management group. It is designed to offer real-world experience to students pursuing Computer Related degree program. The incumbent will gain exposure to Cooperative operations and practices while supporting teams with hands-on tasks and assignments appropriate to their field of study.

ESSENTIAL DUTIES

+ Coordinate logistics for training and testing activities, including scheduling, attendance tracking, and feedback collection.

+ Monitor training effectiveness through surveys and metrics to support continuous improvement

+ Compile and share training resources (e.g., LinkedIn Learning courses) and assist in developing user guides, FAQs, and other materials.

+ Assist in developing test strategies, scenarios, scripts, and procedures based on project requirements.

+ Collaborate with project managers and developers to translate system requirements into actionable test cases.

+ Manage and update IT OCM SharePoint pages to ensure timely and accurate communication.

+ Assist in drafting and distributing communications across multiple channels (email, Teams, posters, resource hubs).

+ Support cascading communications by preparing talking points for project team members and leaders.

+ Gather and document change impact data for IT initiatives

+ Collaborate with IT teams to align technical delivery with user impact planning

+ Attend workshop meetings for IT initiatives to understand business impacts and contribute to change granularity

+ Attend team meetings and trainings as required

+ Follow safety, security, and procedural guidelines.

+ Perform other duties as assigned.

MINIMUM QUALIFICATIONS

+ Be at least 18 years of age.

+ Be enrolled as a full-time student in a Bachelor’s degree in information technology, communications, or education; or

+ Be enrolled as a full-time student in an associate’s degree in information technology or communications.

+ Maintain a minimum GPA of 2.5.

+ Transcript required at time of application. If your transcript is not attached at time of application, your application will not be reviewed.

PREFERRED QUALIFICATIONS

+ Previous internship or relevant work experience.

+ Additional certifications or coursework in field of study.

PHYSICAL AND ENVIRONMENTAL DEMANDS

This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds.

KEY SKILLS

+ Effective written and verbal communication skills.

+ Demonstrate proficiency with Microsoft Word, Outlook, and Excel.

+ Research and analytical thinking.

+ Written and verbal communication.

+ Microsoft Office proficiency.

+ Organization and attention to detail.

+ Data entry and recordkeeping.

+ Team collaboration.

+ Initiative and adaptability.

+ Confidentiality and professionalism.

+ Fieldwork or technical hands-on aptitude (where applicable).

+ Compliance with safety procedures.

Wage: $21-$23/hour