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Job Summary

Within OVHcloud, the Industrial team is responsible for the operation and maintenance of all electrical, mechanical, and HVAC equipment  within the data center . The team ensures competitive levels of service and quality while respecting deadlines agreed upon with customers. The Infrastructure Manager is responsible for overseeing a team of Infrastructure Technicians and service contractors ensuring efficient processes and quality results.

Base pay range: $125,000 - $150,000 (based on relevant experience).

Essential Duties & Responsibilities

+ Team lead activities:

+ Lead a team of infrastructure maintenance technicians.

+ + Ensure team spirit and cohesion is maintained within the team.

+ Propose technical and transversal improvement actions plan, including team organization and prioritization of activities.

+ Lead change initiatives to support continuous improvement objectives

+ Monitor and approve tools/equipment orders, collective and individual safety equipment, and other material for maintenance activities.

+ Organize and monitor activities as it relates to electrical, cooling, security and building maintenance with support from data center operations experts.

+ Communicate, explain, apply, and monitor OVH and local safety processes and guidelines within the data center.

+ Creation and maintenance of site Energy Control Procedures ( ECP), Standard Operating Procedures (SOP) and Methods of Operation (MOP) of equipment.

+ Attend Change Management meetings and ensure that the team properly submits proper documentation to perform work in the production environment

+ Review the Maintenance management system for proper maintenance frequencies to support continuous uptime.

+ Manage the maintenance and operations of infrastructure equipment:

+ Oversee internal and contracted maintenance teams and activities on site.

+ Ensure effective organization is maintained between operations and all contracted activities. (works plans, KPIs, monitoring through internal tools, etc.).

+ Provide expert knowledge and guidance needed to solve complex technical or organizational issues (electrical, water-cooling, building, etc.) and ensure appropriate action is taken to minimize downtime and maximize production.

+ Ensure all quality and safety guidelines are known and respected by all that work on site.

+ Supervise new equipment installations, infrastructure upgrades, tools, processes, and deliveries. Drive operational acceptance testing & proper reporting in the data center for the infrastructure team.

+ Additional activities:

+ Assist with operational and crisis management processes as needed.

+ Participate in hardware deployment and operational projects.

+ Support all contractors onsite for both service and construction projects

+ Supervise activities related to infrastructure & operational domains.

+ On-call support will be required and worked out with the on-site team.

Minimum Requirements

+ 5+ years of experience in operating electrical and mechanical systems, and deployment of these systems in a high reliability environments.

+ 5 years of experience leading/overseeing high reliability support technicians.

+ 5 years experience in various types of root cause analysis to drive better operational performance.

+ Strong knowledge of the data center environment (network, electrical, filtration, air conditioning, water-cooling, water treatment etc.).

+ Team player and facilitator mindset.

+ Great communication skills.

+ Ability to work both autonomously and with a large team.

+ Detail oriented and process oriented

+ Must be dynamic, flexible, and rigorous.

Working Conditions

While performing the duties of this job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch, or crawl. The employee must also occasionally lift and/or move up to 50 pounds or more. Operating hand tools and power tools on occasion to support service activities and small projects.

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