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Scheduler - Home Health Care - 40 Hours - Days Eligible for Full Time Benefits Shift Days - 8:00 am to 4:30 pm (Weekends are NOT required)

The Home Health Scheduler plays a vital role in ensuring timely and coordinated care for patients receiving home health services. This team member is responsible for calling patients to schedule appointments based on clinician availability and regulatory timeframes, while actively collaborating with other departments to support seamless patient care.

GENERAL SUMMARY:

The Home Health Care Scheduler is responsible for:

+ Processing referrals and scheduling customer visits for all Home Health Care clinical disciplines.

+ Act as liaison between current customers and clinicians as it pertains to service issues.

+ Provide office support and act as a resource for team members, medical staff and other professionals.

EDUCATION REQUIRED:

+ Requires high school diploma or G.E.D. equivalent.

+ Associates degree or college coursework in business preferred.

EXPERIENCE REQUIRED:

+ Requires computer proficiency, the ability to accurately type, and working knowledge of Microsoft Office.

+ Experience with Outlook preferred.

+ Requires strong organization skills, and the ability to adapt rapidly to changing priorities and tasks.

+ Requires strong problem-solving skills in order to organize the flow of work through the office in an effective manner.

+ Requires previous Home Health Care experience or office/administrative support experience, or the completion of a college degree.

Additional Information

+ Organization: Henry Ford Jackson Hospital

+ Department: Home Health Care

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.