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Airport Operations Coordinator - Security

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Airport Operations Coordinator - Security

Salary

$2,171.20 - $2,620.00 Biweekly

Location

2800 N Terminal Road

Job Type

Full Time

Job Number

37297

Department

Houston Airport System

Opening Date

10/06/2025

Closing Date

10/13/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications Accepted From: ALL PERSONS INTERESTED

Division/Section: IAH-AIRPORT OPERATIONS/AIRPORT SECURITY

Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change)

PURPOSE OF DIVISION

The Airport Operations Coordinator ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations.

PURPOSE OF THE POSITION:

The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. **Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. **

The responsibilities of this position include, but are not limited to:

The Airport Operations Coordinator duties, but are not limited to:

+ Monitoring the operational and security activities in operational areas to ensure a safe environment and ensures compliance with Federal, state, local and department regulations, policies, and procedures activities.

+ Coordinating with airport staff and other airport agencies on corrective actions to maintain compliance.

+ Coordinates emergency response with other agencies to ensure the safety of life and property.

+ Conducting communications with airline, tenant and airport personnel and resolves problems between airport customers and tenants.

+ Acting as field security liaison during emergencies. Commanding operational activities and maintaining order during aeronautical-related emergencies, following the Airport Security Plan and Emergency Plan and other airport rules and regulations.

+ Participating in tabletop or field exercises and tests of response resources.

+ Resolving security related issues from airport customers and tenants. Meeting with airport tenants to explain airport security policies and procedures.

+ Observing and reports tenant and airline security activities to ensure compliance with regulations, contracts, standards, and policies/procedures. Identifying violations and ensures penalties are carried out.

+ Leading, assigns tasks and trains lower-level security, communications, and operational personnel. Coordinating work with the identification badging unit.

+ Keeping abreast of existing and new legislation and ensures compliance to federal, state, and local requirements. Advises airport management on needed action.

+ Contributing to the team effort by performing related duties as needed.

WORKING CONDITIONS

The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.

EXPERIENCE REQUIREMENTS

Two years of progressively responsible experience in airport operations, airport security or airport safety are required.

Directly related professional experience may substitute for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2).

PREFERENCES

Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRE

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade - 20

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at : http://www.houstontx.gov/

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842.

If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit : https://www.youtube.com/watch?v=EDWLV\_sJFoM

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

02

Are you a Houston Airport System employee?

+ Yes

+ No

03

What is the highest level of education you have completed?

+ Less than High School Diploma/GED

+ High School Diploma/GED

+ Associate degree

+ Bachelor's Degree

+ Master's Degree or beyond

04

What is your degree concentration as it relates to this position?

+ Aviation Management

+ Airway Science

+ Criminal Justice

+ Public Administration

+ Law Enforcement

+ Other closely related field

+ No Degree

05

If selected "other closely related field", please indicate the degree concentration you obtain (see resume is not acceptable, if statement does not apply please insert N/A)

06

How many verifiable years of related professional experience in an airport operation, airport security or airport safety do you possess?

+ Less than 2 years

+ 2 to less than 4 years

+ 4 to less than 6 years

+ 6 or more years

+ No experience

07

Do you have a valid/current driver's license?

+ Yes

+ No

+ My license is presently restricted, suspended or revoked

08

Select the software applications with which you are proficient (Check all that apply)

+ Word

+ Excel

+ Access

+ PowerPoint

+ Outlook

+ SAP

+ Kronos

+ None of the above

09

Check all verifiable work experience which you have performed as it relates to an Airport Operation environment.

+ Manage the operational and security activities of an airport

+ Coordinate emergency response within an airport

+ Generate written and oral reports

+ Knowledge of airport operations and security

+ Ability to communicate diplomatically and effectively

+ Airport Emergency Planning

+ None of the above

10

Which security and/or safety area(s) do you have experience conducting? (Check all that apply)

+ Inspecting security alarm doors

+ Monitoring perimeter areas

+ Performing traffic and curbside duties

+ Monitoring radio communications and/or CCTV

+ Conducting criminal history and background investigations

+ Experience with scanner fingerprinting

+ Monitoring compliance with leases and contracts

+ None of the above

11

The Houston Airport System consist of operating on a 365-day period. Are you willing and able to work on shift work, including rotation, weekends and holidays?

+ Yes

+ No

12

Briefly describe the level of your oral and written communication skills as it relates to this position (see resume is not acceptable, if no experience please insert N/A).

13

Describe your experience and involvement in supporting and commanding airport emergencies (see resume is not acceptable, if no experience please insert N/A).

14

Briefly describe your prior experience in utilizing any type of access control and/or close circuit television (see resume is not acceptable, if no experience please insert N/A).

15

Please describe in detail your experience working under pressure in a fast paced and stressful environment and your ability to deal with customer service conflict (see resume is not acceptable, if no experience please insert N/A).

16

Describe your experience and interaction with the Transportation Security Administration rules and regulations and of an Airport Security Plan (see resume is not acceptable, if no experience please insert N/A).

Required Question