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About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world. About the role Reporting to the Customer Service Manager, this position serves as a territory team captain, focusing on customer quotations, low level product technical support, order management with direct exposure to customer on all MTO and stock customer projects. The Customer Project Specialist III will help assure that the Customer Service organization meets or exceeds the needs of the customer by providing “World Class Customer Service.” Responsibilities Coordinates project tasks with territory team member(s) to serve customers Serves as team leader for territory team, instructing and directing Customer Project Specialist I or II to meet the needs of the assigned accounts within territory. Responsible for helping other teams as needed and supporting the Strategic Account Team logistics to help ensure maximum customer satisfaction. Point of contact for distribution and sales teams regarding accounts assigned within the territory. Communicates and coordinates with Regional Sales Manager to help support territory growth. Performs project management responsibilities including but not limited to utilizing project tracking and configuration tools to maximize effective response to customer projects and setting up and maintaining stocking programs. Recommend solutions to generate sales and present to customers. Determines proper configuration of product to be used for a particular application with a strong understanding of our multiple configuration teams and part numbering approach. Applies technical and product knowledge to identify potential problems and resolve them with the use of internal resources. Understands all Network Solution products, Standard and Make to Order, and how they fit within a customer project. Facilitates the establishment of shipping dates that meet customer needs. Obtains and communicates customer delivery expectations and expedite orders that do not meet those needs. Manages complex and major customer accounts; solves various complex customer issues having the ability to build simple and complicated quotations and pricing agreements. Apply discounts if required within constraints and focus on a balance between profitability and sales growth. Potential formal functional area or process expertise, conformity tracking, procedural accuracy maintenance, training and results reporting responsibility. Qualifications Attention to Detail – Ensure accuracy in work product, documentation, and processes to maintain high standards Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations Problem-Solver – Strong problem-solving skills to identify issues and develop effective solutions Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation Mentorship – Guide team members through their professional development, offer constructive feedback, assess performance, and provide continually support to help them succeed Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals Education & Experience Education AA Degree in a related field required, bachelor’s degree in a related field preferred. Experience Minimum 3 years’ customer service experience, preferably in a manufacturing environment. At least 1 year of previous work experience with technical products is required. Telecommunications, Datacom industry, and Made-to-Order experience preferred. Inside sales or consultative customer service experience a plus Travel Less than 10% travel required. What We Offer Comprehensive benefits include: Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service Life, Disability, Accident and Critical Illness insurance options Up to 11 paid Holidays Up to 18 days Paid Time Off Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs. For more information about benefits, please go to: https://careers.leviton.com/benefits Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544. The future looks brighter than ever. Join our team now! #LI-LS1, #MON Pay Range ($55,000 - $65,000 per year)

Attention to Detail – Ensure accuracy in work product, documentation, and processes to maintain high standards Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations Problem-Solver – Strong problem-solving skills to identify issues and develop effective solutions Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation Mentorship – Guide team members through their professional development, offer constructive feedback, assess performance, and provide continually support to help them succeed Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals

Coordinates project tasks with territory team member(s) to serve customers Serves as team leader for territory team, instructing and directing Customer Project Specialist I or II to meet the needs of the assigned accounts within territory. Responsible for helping other teams as needed and supporting the Strategic Account Team logistics to help ensure maximum customer satisfaction. Point of contact for distribution and sales teams regarding accounts assigned within the territory. Communicates and coordinates with Regional Sales Manager to help support territory growth. Performs project management responsibilities including but not limited to utilizing project tracking and configuration tools to maximize effective response to customer projects and setting up and maintaining stocking programs. Recommend solutions to generate sales and present to customers. Determines proper configuration of product to be used for a particular application with a strong understanding of our multiple configuration teams and part numbering approach. Applies technical and product knowledge to identify potential problems and resolve them with the use of internal resources. Understands all Network Solution products, Standard and Make to Order, and how they fit within a customer project. Facilitates the establishment of shipping dates that meet customer needs. Obtains and communicates customer delivery expectations and expedite orders that do not meet those needs. Manages complex and major customer accounts; solves various complex customer issues having the ability to build simple and complicated quotations and pricing agreements. Apply discounts if required within constraints and focus on a balance between profitability and sales growth. Potential formal functional area or process expertise, conformity tracking, procedural accuracy maintenance, training and results reporting responsibility.