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Customer Care Agent

PeopleReady of Anchorage, AK is now hiring Customer Care Agents!

Apply today and you could start as soon as this week.

As a PeopleReady associate you'll benefit from:

+ Connections and experience with some of the top companies in your area

+ Great benefit package options

+ Get matched to jobs quickly.

+ Competitive pay and steady schedule

+ The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

_The pay rate for this job is $22 - $28 / hour*_

What you'll be doing as a Customer Care Agent:

+ Train, explain tasks, and assist in the solution of customer problems

+ Answer incoming phone calls, faxes, emails to respond to customer requests

+ Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

+ Go the extra mile to engage customers

+ Key in new box information for all accounts

+ Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts

+ Responsible for taking filing paperwork according to company standards

+ At the end of each month, responsible for storing the previous month's files in VRC boxes

+ Work on special projects as required by the Customer Service Manager or Director of Operations or as needs arise

+ Regularly required to stand and walk, occasionally required to sit, climb, balance, stoop, kneel or crouch throughout shift

+ Must be able to lift and carry between 10 and 50 lbs

Available shifts:

Shift timings - 1st Shift (Day)

Job requirements:

+ Ability to work on a team

+ Must have some computer knowledge

+ Ability to work with external customers, potential customers, vendors, and suppliers

+ Able to retain knowledge of services lines, prices, and delivery times

+ Ability to multi-task, prioritize and manage time effectively.

+ Must know 10-key by touch

+ Background Check and Drug test Required

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short-term disability, in addition to other programs, as well as number of paid days off and/or more generous paid sick leave days. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates

PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

\#PriL

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.