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*PERFORMANCE OPTIMIZATION SENIOR MANAGER 1*

WHAT IS THE OPPORTUNITY?

The Senior Manager Performance Optimization Senior Manager 1 plays a critical role in driving high-impact, cross functional performance improvement initiatives, delivering positive operational and financial outcomes across the bank. This individual will:- Participate in the identification and assessment of both strategic and tactical bank initiatives that are high-impact, high-priority, or high-risk with the goal of accelerating the bank's performance, achievement of critical strategic objectives, resolving complex problems, and preparing the organization for future success.- Operate with significant autonomy and judgement, leading end-to-end initiatives that translate strategic priorities into execution ready solutions, while ensuring sustainability and measurable results.- Work in collaboration with other executives, divisions, and functions to establish cross-function teams to solve important and complex problems quickly and sustainably. The Performance Optimization Senior Manager 1 will work on problems of high complexity and visibility, requiring advanced analytical skills, structured problem solving, and the ability to influence senior leaders and a diverse group of stakeholders.

WHAT WILL YOU DO?

* Lead efforts focused on the identification, analysis, and resolution of complex, high impact operational and performance challenges across business units.

* Conduct root-cause analysis to diagnose systemic issues, evaluate dependencies, and define sustainable solutions.

* Own and drive end-to-end performance improvement initiatives, from concept through implementation and benefit realization. This includes establishing scope, success measures, and delivery plans for cross functional initiatives with material impact to cost, risk, and service performance.

* Uses proactive, consultative and critical thinking skills to identify needs and opportunities for product/service enhancements based on CNB strategic objectives and RBC CUSO enhancement initiatives.

* Influences executive management to identify and prioritize potential enhancement opportunities for CNB to leverage and/or integrate with RBC CUSO capabilities, aligned with strategic objectives.

* Consults & influences the ELT on key strategic decisions and execution of solutions to special projects.

* Complies fully with all procedures as well as all regulatory requirements. Completes all required training.

* Identifies, leads and completes special projects as necessary.

WHAT DO YOU NEED TO SUCCEED?

*Required Qualifications**

* Bachelor's Degree or equivalent

* Minimum 10 years of experience in the financial services industry, either in-house or as third-party service provider (e.g., consultant or lawyer)

* Minimum 8 years of exposure to strategy, transformation and consulting projects

* Minimum 8 years managing large scale projects from inception through to completion

*Additional Qualifications*

* Able to work autonomously in a fast-paced environment with information evolving over time

* Analyzing systems/processes, identifying bottlenecks, and implementing data-driven solutions to boost efficiency, speed, and resource use

* Demonstrated sound judgement and decision making

* Advanced logic to make highly complex judgements with a material impact at the firm level.

* Able to assess current state, analyze gaps between current and desired future state, and create a detailed implementation strategy to achieve future state.

* Able to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify enhancement opportunities and formulate conclusions and recommended actions.

* Authoritative knowledge and deep understanding of the banking industry and the competitive environment.

* Familiarity with US bank regulations, risk management and operations.

* Extensive knowledge of the practices and regulations that govern the banking industry and the implications of federal, state and local regulations.

* Ability to explain complex data and recommendations clearly to leader team and partners

* Understanding of market segments, business models, customers and competitors; and/or proven ability to learn new markets/businesses very quickly.

* Extensive understanding of the principles and practices associated with the analysis of business operations.

* Understanding of complex compliance and risk programs for the financial services sector.

* Exceptional data-driven problem solving and creativity.

* Knowledgeable of industry issues and competitive products/services; and/or proven ability to learn new products/services quickly.

* Ability to influence key stakeholders.

* Understanding business goals and aligning optimization efforts to them.

* Excellent analytical skills - analyze, synthesize and interpret divergent input.

* Excellent communication skills and executive presence.

* Ability to work collaboratively across a matrixed functional organization.

* Ability to set priorities, objectives and goals.

* Advanced problem-solving skills, with exceptional attention to detail.

*WHAT'S IN IT FOR YOU?*

*Compensation*Starting base salary: $157,943 - $293,299 per year. Exact compensation may vary based on skills, experience, and location.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

* Career Mobility support from a dedicated recruitment team

* Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our [Benefits and Perks](https://careers.cnb.com/benefits).

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https://www.cnb.com/about-us.html).

*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.