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Job Summary:

SUNY Upstate Urology Clinic is seeking a Clerical Specialist II to be apart of the Urology Team at Upstate's Community Campus.

Key Responsibilities:

+ Provide clerical support in the Ambulatory Care setting.

+ Perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.

+ Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays.

+ Obtain insurance authorizations, referrals, and manages denial processes. Understands the need for ABN's and Waiver of Liability patient signatures.

+ Attends education on insurance changes and updates.

+ Use of computer systems such as Epic, Microsoft applications, etc. as needed.

+ Generate routine forms and other documentation.

+ Answers telephone, prioritizes incoming mail, faxes and correspondence.

+ Accepts assignments to other areas as needed.

Minimum Qualifications:

+ Associate's degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.

+ Computer skills and keyboarding are necessary.

+ Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

+ Excellent written/oral communication skills required.

Preferred Qualifications:

Knowledge of medical billing and experience in an ambulatory administrative setting preferred.

Work Days:

Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)

Message to Applicants:

Salary Range: $41,600-$52,478, DOE

Recruitment Office: Human Resources