"Alerted.org

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.

Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.

You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.

Join our team as the expert you are now and create your future.

ServiceNow Solution Architect (Senior Manager)

As a ServiceNow Solution Architect, you will lead the design, assessment, enhancement, and integration of advanced ServiceNow solutions for Huron’s clients. You will serve as a trusted advisor, steering strategic engagements and overseeing technical excellence from discovery through delivery. Leveraging your expertise in ServiceNow and in integrating with enterprise platforms such as Workday and Oracle, you will drive clarity, direction, and innovation in ambiguous and high-impact client environments.

Flexible living locations across the U.S and Canada with travel required for client engagements and team collaboration up to 30%.

Key Responsibilities 

+ Participates in requirements workshops and / or story grooming for a Huron ServiceNow project

+ Creates technical designs for stories asrequired

+ Estimates level of effort for user stories

+ Executes complex configurations and customizations including scripting, APIs; includes configuration, documentation, unit test case development, and unit testing(REST and SOAP integrations, integration spokes, and custom APIs for sending data from / toServiceNowfrom external systems)

+ Providesday to daytechnical direction, supportand mentoring to aprojectteam ofsenior developers,developers and testers.

+ Assistsin complex solutioning with a goal of maintaining OOB functionality to the greatest extent possible

+ Participates in architectural governanceasrequired

+ Reviews Team unit test plans to ensure they are comprehensiveand adequately prove required functionality. Ensure test casesare defined for happypath, conditional paths, negative paths, boundary conditions, and edge conditions.

+ Peertests developer user stories

+ Peer reviews story implementations for best practicesand ensures OOB functionality isretainedto the greatest extent possible

+ Coordinates and collaborates with external systemresources to define, implement, test, and deploy integrations

+ Point of technical contactduring execution of UAT testing

+ Manages the creationof deploymentdocumentation, scripts, update set packaging,validation, and technical signoff

+ Executes the production deployment on behalf of the client

+ Technical lead forinitialhypercareperiod

Required Qualifications 

+ Bachelor’s Degree in Engineering, Computer Science (CS), Information Technology (IT), or other relevant field of study

+ 5+ yearsin a ServiceNow technical delivery capacity (preferablywith an Elite-level ServiceNow partner - not in an internal role)

+ 7+ greenfield implementationsof multiple ServiceNow modules, including "NowAssist" and "AI Agents"

+ Current Certified System Administrator (CSA) Certification REQUIRED

+ Current Certified Application Developer (CAD) Certification REQUIRED

+ 2 Certified Implementation Specialist (CIS) Certifications in 2 different product linesREQUIRED

+ Progressive growth through experienceas a developer and senior developer

+ Lead technical resource onyour last 2 implementations

+ Working knowledge of predictive analytics, generative AI, and Agentic AI

+ Knowledge of virtual agent

+ Knowledge / Certification / experience with Performance Analytics

+ Strong JavaScript, node.js, Angular, and DOMknowledge / experience

+ Knowledge / experience withNowCreate/ ServiceNow Best Practices

+ Experience withone or more of the following ServiceNow modules **preferred** : CSM, HRSD,Enterprise Asset Management, SPM, or GRC

+ ServiceNow CTA or CMA, **preferred**

Why Join Huron? 

+ Impact: Shape the digital future for leading organizations by architecting transformative ServiceNow solutions.

+ Growth:Accessrobust training, mentorship, and career advancement opportunities in a culture that values innovation and curiosity.

+ Collaboration: Work alongside passionate colleagues in an environment that embraces diversity, creativity, and shared success.

+ Recognition: Be a part of an industry-recognized consulting leader with provenexpertisein technology-enabled business transformation.

The estimated base salary for this job is $165,000 - $190,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $189,750 - $237,500 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Senior Manager

Country

United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.

Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.