- City of New York (New York, NY)
- …responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and ... call metrics and apply analysis to optimize call center efficiency and enhance customer experience - Review incident reports resulting from user programmatic… more
- M&T Bank (Buffalo, NY)
- …of 4 years' engineering and/or architecture experience and 9 years' technology management / program leadership experience including people management ... in the development, enhancement, and reliable operation of our customer -facing digital banking applications. This role is critical to...+ Master's degree + Minimum of 12 years' technology management or large program leadership experience… more
- City of New York (New York, NY)
- …Microsoft Azure and Dynamics 365; engage in projects that deal with customer relationship management , eg, tracking contacts, activities, correspondence, or ... in the civil service title, comparable title (under 6.1.9), eligible for the 55a program , and those that are reachable in the civil service list are eligible to… more
- Amazon (New York, NY)
- …and the digital advertising ecosystem - Experience supporting customer -facing organizations such as sales, account management , technical services, ... Tableau, Power BI, QuickSight, BusinessObjects, QlikView, MicroStrategy, Looker, etc. - Experience with Agile methodologies and project management systems such… more
- Cengage Group (New York, NY)
- …aspects of a marketing team passionate about acquiring new customers, improving customer value, and boosting revenue growth through marketing efforts. This leader is ... faculty and student audiences. **What You'll Do Here:** Leadership and Team Management : - Lead the Growth Marketing team, including the Growth Marketing, Director… more
- Amazon (New York, NY)
- …that owns customer innovation. Basic Qualifications - 5+ years of sales management experience - Experience managing time efficiently, meeting personal ... sales skills necessary to build and develop a team that works backwards from customer innovation goals into an AWS technical solution? Amazon Web Services is looking… more
- Citizens (Syracuse, NY)
- …a wide array of product solutions that will enable you to enhance the customer experience , increase loyalty and improve the profitability of customer ... sales, customer service and satisfaction + Proficiency with portfolio/account management preferred. + Ability to understand core business products and services.… more
- Canon USA & Affiliates (Rochester, NY)
- …potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - ... 2 years of related experience . - Prior experience in a customer service environment. -...referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function)… more
- CVS Health (Albany, NY)
- …knowledge with the team **REQUIRED QUALIFICATIONS** + 7+ years of software development experience building customer -facing mobile native apps + 3+ years of ... applications **PREFERRED QUALIFICATIONS** + Excellent communications, organization, and time management skills + Experience with Scrum/Agile development… more
- CVS Health (New York, NY)
- …and large initiatives) effectively, consistently delivering highest quality software to enhance/impact customer experience + Working experience of CI/CD ... health and wellness via products that enable consumer engagement and a best-in-class experience . CVS Health is currently taking on a major initiative to redesign and… more