• Helpdesk Customer Service Representative…

    SGI Global, LLC (Emmitsburg, MD)
    …| Ability to obtain clearance | Full Time SGI seeks a hands-on Helpdesk Customer Service Representative Manager who will lead day-to-day customer service and ... administrative operations for FEMA's Independent Study Program. This role ensures every student, school, and stakeholder receives responsive, accurate, and courteous support across phone, email, and online channels while keeping the program compliant with FEMA… more
    SGI Global, LLC (09/25/25)
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  • Helpdesk Associate

    Kennedy Krieger Institute (Baltimore, MD)
    …1. Maintain and support the Institute's IS help desk. Answer calls and address user concerns in a helpful and courteous manner. 2. Provide end user support and serve ... **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. The incumbent is responsible for answering, logging, and tracking calls placed to the Institute's… more
    Kennedy Krieger Institute (10/10/25)
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  • IT Manager - Systems Administration, Security…

    Montage Marketing Group (Rockville, MD)
    …for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong background in developing and ... contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and security… more
    Montage Marketing Group (09/17/25)
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  • IT Intern

    Orbis Technologies (Annapolis, MD)
    …of an extension. Essential Duties & Responsibilities: + Day-to-day assistance with Helpdesk tickets, laptop imaging, end user support, etc. + Review system ... (and/or willing to learn) the following: Jira, Confluence, Active Directory, Windows 11, Helpdesk , etc. + IT Certifications. Work Hours & Location: This is a… more
    Orbis Technologies (10/18/25)
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  • Senior IT Infrastructure & Systems Engineer

    Arena Technical Resources, LLC (Rockville, MD)
    …and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and escalation point for the ... outsourced helpdesk provider (RAKE Digital). - Monitor and review user support tickets to ensure timely and effective resolution. - Provide Tier 3 support for… more
    Arena Technical Resources, LLC (10/06/25)
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  • LAN Administrator

    Kennedy Krieger Institute (Baltimore, MD)
    …releases, and upgrades. This position will respond in timely fashion to Helpdesk calls relating to computer business applications and general systems issues. ... **Responsibilities** 1. Collaborates with the Helpdesk to respond to and resolve end-user service requests, including but not limited to, LAN connectivity issues;… more
    Kennedy Krieger Institute (09/25/25)
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  • Systems Administrator

    ARAMARK (Rockville, MD)
    …daily tasks, trouble tickets and larger-scale projects. + Support the Avendra Helpdesk as needed, providing end-user desktop support, A/V setup and support for ... config and setup. + Act as a technical support resource to the Helpdesk for ticket escalation, providing complex problem diagnosis, engaging the support vendors and… more
    ARAMARK (09/24/25)
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  • Network Engineer IV

    Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
    …latency, and performance issues. + Ensure timely resolution of STRMM and Helpdesk requests in line with SLAs. 2. Troubleshoot Connectivity Issues: + Proactively ... to reduce downtime. 6. Collaborate with Other Teams: + Interface with Helpdesk and engineering teams to resolve complex issues. + Maintain open communication… more
    Linchpin Solutions, Inc. (09/04/25)
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  • Program Manager

    Citizenship and Immigration Services (Baltimore, MD)
    …Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . ... As an Program Manager, you will identify goals, objectives, critical milestones, and develop projects which serve as the basis for substantive changes in the organization and administration of its activities. Responsibilities Organizational Location: This… more
    Citizenship and Immigration Services (10/18/25)
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  • Network Engineer

    Leidos (Odenton, MD)
    …update network maps, logical paths, and rekey critical devices. + Support IT helpdesk , troubleshoot user and network issues, and uphold domain integrity. + Deliver ... multimedia, VTC, and AV support to military, civilian, and contractor personnel. + Implement security patches, lead restoration and contingency planning, and investigate malware. + Plan and execute installation of new hardware, OS upgrades, and application… more
    Leidos (10/16/25)
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