• Sr. Sales Engineer, Federal Civilian

    Rubrik (Richmond, VA)
    …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
    Rubrik (08/30/25)
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  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    … problems + Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring the problem to ensure ... of Homeland Security (DHS). As a member of the ITI2. 1 Team, you will support the men...a timely resolution + Providing second- tier support to end-users for either PC,… more
    CACI International (10/03/25)
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  • Design Support Engineer

    Lumen (Richmond, VA)
    …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
    Lumen (10/01/25)
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  • VCF Support Account Manager (VCF SAM)

    Broadcom (Reston, VA)
    …trainings. Within the first 6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You will have your VCP ... **Please Note:** ** 1 . If you are a first time user,...spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for… more
    Broadcom (08/12/25)
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  • Systems Support Engineer I

    Red River (Chantilly, VA)
    …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
    Red River (10/01/25)
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  • Sr. Systems Engineer

    Leidos (Fort Belvoir, VA)
    …consisting of Linux and Windows Servers. + Provide advice, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing and resolving problems ... **Description** Leidos is seeking a **Sr. Systems Engineer** to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program… more
    Leidos (10/03/25)
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  • Collaboration Ops Support Lead - M365…

    Truist (Richmond, VA)
    …are not mentioned below. Specific activities may change from time to time. 1 . Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2. Collaborate ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...enable individuals with disabilities to perform the essential functions. 1 . Bachelor's degree in a business or IT field,… more
    Truist (08/13/25)
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  • NOC Network Engineer

    Virtual Service Operations (Lorton, VA)
    …Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis and resolution of ... and solutions into existing infrastructure. + Provide mentorship and technical guidance to Tier 1 ...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
    Virtual Service Operations (08/02/25)
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  • Production Support Specialist

    CACI International (Ashburn, VA)
    …critical processes outside of normal hours to include nights, weekends and holidays. + Monitor Tier 2 and 3 support ticket queues to promote rapid response by ... Production Support Specialist Job Category: Information Technology Time Type:...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
    CACI International (09/26/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... the Frontline Account Manager will: Key Responsibilities: Provide first-level technical support in a 24x7 world-class service...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. Analyze,… more
    CACI International (09/30/25)
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