- City of New York (New York, NY)
- …VoIP), 80 data circuits, 21 videoconferencing endpoints, audio-visual technologies, and I2 IVR applications and call centers. This position will be assigned to 110 ... 9 am - 5 pm. The Interactive Voice Response ( IVR ) Specialist is responsible for managing and supporting ...IVR ) Specialist is responsible for managing and supporting IVR infrastructure and systems. In addition, the selected candidate… more
- JPMorgan Chase (Plano, TX)
- …**Job responsibilities** + Defines and execute the technology strategy for self-service, IVR , and agentic AI, aligned with customer experience goals and contact ... center transformation initiatives. + Leads end-to-end implementation of IVR , voicebot, and autonomous agentic flows-from design and integration to CCaaS migration… more
- Cognizant (Newark, NJ)
- …Developer, you will make an impact by building self-service capabilities into the IVR Bot to provide a seamless self-service experience and minimize the need for ... and teams. **In this role, you will:** - Design and implement self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Develop and maintain… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Developer (Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service ... need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Genesys focus Developer** We are seeking an IVR Chatbot Developer (Genesys focus) specializing in Genesys Cloud. The ideal candidate will have a ... appropriate) . Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. . Functional and… more
- Insight Global (Newark, NJ)
- …This candidate will join our client to help with the development of their IVR systems! We are a company committed to creating inclusive environments where people can ... 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - API… more
- Cognizant (Dearborn, MI)
- **About the role** As a Cisco CVP/ IVR development, you will make an impact by working closely with cross-functional teams to design and implement cutting-edge ... communication solutions that enhance business operations and customer interactions. **In this role, you will:** + Design and implement scalable communication solutions using Cisco Webex Contact Center Cisco CVP Cisco UCCE and Cisco Unified Communication… more
- Amergis (Cleveland, OH)
- …+ Assigns ICD-10-CM and/or CPT/HCPCS codes, as appropriate and abstracts pertinent information from OPS/OBS patient records + Ensures optimal reimbursement of all ... cases in compliance with CMS policies and procedures and official coding guidelines + Implements medical center's physician query process when code assignments are not straightforward or documentation in the medical record is inadequate, ambiguous or unclear… more
- SSM Health (St. Louis, MO)
- …Plans coordinates and implements care to the adult patient in the Cardiac Cath Lab. Ensures that quality care is provided in an efficient and safe manner consistent ... with the unit's standards of care and demonstrates competency skills appropriate to the clinical area. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Performs on the Cath Lab procedure team as circulator, scrub, or monitor. + Performs in… more
- Principal Financial Group (Des Moines, IA)
- …and evolution of our conversational products, including Chatbots, Conversational IVR , and AI/personalization initiatives. The Customer Experience Product Manager is ... vision and strategy for AI-driven conversational experiences, chatbots, and conversational IVR systems. + Develop and maintain a strategic product roadmap aligned… more
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